The firefighting helmet is one of the most important components of the personal protection equipment (PPE). It also protects our head. To ensure the suitability of our helmet for exercises and operations, a check is necessary. This check should be carried out after every operation, especially after operations in which the helmet was exposed to extraordinary loads (e.g., severe impact, strains, falls, and other external forces, direct exposure to flames, high and prolonged exposure to heat, exposure to chemicals, contact with molten metals, etc.).
Naturally damaged helmets or damaged helmet parts may no longer be used. Defective parts must be replaced immediately with original parts. Rosenbauer offers an extensive service for this:
Detailed spare parts list for HEROS helmets
Our catalog already offers a good range of spare parts for HEROS helmets. Your Rosenbauer location or Rosenbauer partner can provide you with details about the spare parts list. There you will not only find the individual parts as spare parts, various components can also be retrofitted at any time, for example, the mask adapter. The spare and wear parts are practically arranged and are available within a short period of time. Our ultimate aim is to give you the best and most customer-friendly offering possible!
Repair manual
The HEROS helmet system convinces with its sophisticated construction and simple handling during adjustment and repair. Ideally, the repair should be carried out by one of our service partners, who usually also keep the most common spare parts in stock. If you want to save yourself the trouble, however, you can also perform most repairs yourself. We have summarized the most important repairs for you in a step-by-step guide for HEROS helmets. Watch the videos now:
In terms of safety there may not be any compromises and a properly maintained firefighting helmet is the prerequisite for its suitability for use. Apart from that, regular maintenance clearly contributes to comfort so that you can enjoy your helmet for as long as possible. A new headband covering, for example, often works wonders. 😉
Hi, we have lost one of the two hexagonal screws securing the visor. Can we obtain an aftermarket spare screw in a local store instead of going for original one? Rgds, Mike
Dear Mike,
the Rosenbauer helmet system HEROS titan is an certified personal protective equipment category 3 acc. to the European directive.
To keep the certification valid and to ensure a proper functionality of the helmet please use original spare parts only. You will get an offer at your local Rosenbauer dealer.
Kind regards,
Johannes Wampl
Is there any guide to change the front trim of the helmet as I can’t get mine off to change it to the new Colour.
Dear Mark,
thank you for your message.
We are not 100% sure what part you mean by front trim. A user manual of the HEROS-titan manual is available on our website: https://bit.ly/3whpLAg
If you have further questions, please contact your regional Rosenbauer partner to get further information. You can find your regional partner on http://bit.ly/ContactPartners. Once you have chosen you region, click on “contact us” to open the contact form.
Best regards,
your Rosenbauer Social Media Team
Do you have any video of that? I’d love to find out some additional information.
Hello Sua,
you can find the whole playlist on “HEROS helmets: Maintenance & repair” on YouTube: https://www.youtube.com/watch?v=4mtJKObcZYA&list=PLMwtfLZTJ3C1oPcmmJSJ7voJdjRVrf67e
Kind regards,
your Rosenbauer Social Media Team
Hola Tienen un video de como cambiar las cintas reflectivas?
Dear Haydee,
no, there is no video describing the change of the helmet trims.
Kind regards,
your Rosenbauer Social Media Team
Dear Customer Service
We are looking for 13/13a for rosenbauer HEROS II
Qty 100 pcs
would you please send us best quotation
exwork factory
best regards
mehdi shamsi
Dear Mehdi,
please contact your direct Rosenbauer partner to get all information you need. Use http://bit.ly/ContactPartners to find the right person in your area.
Best regards,
your Rosenbauer Social Media Team
Can the heroes helmet be painted over the original color?
Dear Mr Walter,
no, the whole helmet can not be painted over.
Kind regards,
your Rosenbauer Social Media Team
hello, i wanted to know if there is any kind of repair kit for the paint itself (high reflective color). i have the heroes extreme edition and i cant find any repair kit on the website, if so can you direct me to the link please.
thanks in advance.
Dear Gaspar,
touch-up paint fort he HEROS-titan is available.
Please contact your direct Rosenbauer partner to get further information. Use http://bit.ly/ContactPartners to find the right person in your area.
Kind regards,
your Rosenbauer Social Media Team